Customer Support Tools
Answerly

Answerly's Knowledge Hub allows businesses to train their AI assistant by inputting customized information about their products and services. This ensures that the chatbot provides accurate and relevant responses, enhancing customer satisfaction and reducing the workload on human support agents.

The platform offers easy embedding of the AI assistant into websites and integration with WhatsApp, enabling businesses to provide real-time support across multiple channels. This multi-platform presence ensures customers can engage with the brand through their preferred communication methods, improving accessibility and convenience.

Answerly provides detailed logs of all interactions between customers and the AI assistant. This feature allows businesses to monitor conversations, identify common inquiries, and gather insights into customer behavior, facilitating continuous improvement of support services and customer experience.