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Deflekt

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Deflekt.ai integrates with a company's existing resources, such as documents, websites, and knowledge bases, to provide instant, automated responses to customer or internal queries. It supports various communication channels, including web chat, email, Slack, and Microsoft Teams, ensuring users receive timely and accurate information. This automation allows support teams to focus on more complex issues, improving overall efficiency.

Deflekt

More About Deflekt

  • Comprehensive Content Integration

    Deflekt.ai allows users to incorporate various content sources, including individual web pages, multiple URLs, sitemaps, and hosted documents, ensuring the AI has access to a wide range of information to address inquiries effectively.

  • Multi-Channel Support

    The platform seamlessly integrates with numerous communication channels, such as web chat, email, Slack, and Microsoft Teams, enabling consistent and automated support across different platforms and ensuring users receive prompt assistance wherever they are.

  • Customizable Responses and Branding

    Deflekt.ai offers localization and customization options for each project and channel, allowing businesses to tailor the AI's responses to match their brand's tone and language preferences, resulting in a cohesive and personalized user experience. 

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