Startup Tools
DeskDay

DeskDay introduces a chat-based ticketing experience, allowing support teams to engage with clients in real-time within the ticket interface. This immediate communication facilitates quicker issue resolution and enhances the overall support experience by reducing the back-and-forth typically associated with traditional ticketing systems.

DeskDay offers a chat-based project management system that brings conversations, milestone planning, task tracking, and invoicing into a unified workflow. This integration ensures that teams remain coordinated, project timelines are adhered to, and administrative tasks are streamlined, enhancing overall project efficiency.

The platform includes efficient billing processes that simplify invoicing for services rendered. By automating billing tasks and integrating them with project management and time tracking, DeskDay reduces administrative overhead and ensures accurate, timely invoicing, thereby improving cash flow and financial management for MSPs.