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Glady

Transform your customer service with Gladly

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Features

Customer at the Center
Centralize all communication around the customer, providing a real-time understanding of who they are and eliminating duplicate tickets and related costs.

Customer Service AI
Utilize AI that efficiently finds answers, determines actions, and knows when to escalate issues, resulting in quicker, more personalized support and a streamlined service team.

Best of AI and People
Combine AI and human support to empower customers to resolve their own inquiries while allowing agents to focus on high-value tasks that enhance loyalty and drive revenue.

Unified Conversation View
Consolidate all customer interactions — whether via voice, email, SMS, or self-service — into a single conversation view, ensuring centralized work and eliminating silos.

Gladly Pricing

  • Hero Package: $180/month
  • Superhero Package: Contact for details

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