Monterey AI

Copilot for Product Insights

Aggregate, triage, and analyze user feedback, tickets, conversations, surveys, and transcripts—smarter, together, and at scale.

Features

Classify + Triage: Automatically discover and group problems and topics, identify emerging patterns, and route information to the appropriate stakeholders.

Q&A + Analyze: Interact with your data easily and naturally without needing to write code or complex queries. Ask any questions and share insights with your team seamlessly.

Collaborate + Deliver: Integrate smoothly into your existing processes. Engage with the platform through email, Slack, and other preferred communication channels.

Use Cases

Automated VoC Software Designed to Improve Your Product: Replace manual feedback collection and analysis with Monterey’s automated Voice of Customer tool. Collect and analyze feedback in real time, reduce errors, and streamline your team’s efforts to drive meaningful product improvements.

Automated Voice of the Customer Analytics: Move beyond time-consuming manual analysis of VoC metrics. Implement real-time feedback collection, conduct advanced sentiment analysis, and derive actionable insights effortlessly.

Automate Your Customer Experience: Streamline CX processes to deliver consistent, high-quality, and personalized experiences throughout the customer journey. Use AI to understand customer needs and drive product enhancements.

CX Analytics: Understand What Your Customers Want: Eliminate manual collection and triaging of feedback across touchpoints. Automatically analyze the customer experience and translate findings into actionable insights through a live dashboard.

Proactive Finance Experiences: Meet modern consumer demands in Banking, Financial Services, and Insurance with solutions that drive loyalty, ensure security, and streamline operations.

Proactive Healthcare Experiences: Adapt to technology and patient needs with improved service experiences across care journeys, processes, and teams.

Enhanced Retail Experiences: Build trust at scale by leveraging AI and large language models to parse human language and listen to customer needs in a way that scales with your brand.

Pricing

• Starter: $39/month
• Growth: $790/month
• Custom: Contact us for a tailored solution.

Choose a package that aligns with your objectives and scale your insights as you grow.