Zendesk Features
Messaging and Live Chat
Engage customers in real-time through messaging and live chat.
AI and Automation
Enhance support with AI agents and automation to resolve issues 24/7.
Advanced Data Privacy and Protection
Ensure the highest standards of data privacy and protection.
Help Center
Create a self-service help center for customers to find answers on their own.
Ticketing
Streamline customer inquiries with an efficient ticketing system.
Knowledge Base
Maintain a comprehensive knowledge base for quick reference and solutions.
Voice
Provide support via voice calls integrated into the support platform.
Community Forums
Foster a community where customers can discuss and solve issues together.
Reporting and Analytics
Gain insights into support performance with robust reporting and analytics tools.
Workforce Management
Manage and optimize your support team’s workload and performance.
Quality Assurance
Maintain high-quality support standards with dedicated QA tools.
Pricing
Zendesk pricing is divided into two categories: Zendesk for Service and Zendesk for Sales.
Zendesk for Service
Zendesk Suite Plans
The complete AI-powered CX solution includes ticketing, live chat and messaging, help center, and voice. All plans enhance efficiency with automation and AI agents available 24/7 to resolve customer issues.
Suite Team: $55/month
Deliver seamless, conversational service with out-of-the-box tools that are quick to set up.
Suite Growth: $89/month
Boost efficiency and deliver quality service at scale with enhanced self-service and automation capabilities.
Suite Professional: $115/month
Optimize operations with powerful collaboration tools, skills-based ticket routing, and analytics.
Suite Enterprise: Contact Us
Deliver personalized experiences at scale with AI-powered content cues and custom roles and permissions. Talk to us for a comprehensive solution that meets all your enterprise needs.
Zendesk for Sales
- Sell Team: $25/month
- Sell Growth: $69/month
- Sell Professional: $149/month
Comparisons
- Zendesk Suite vs Sidekik
- Zendesk Suite vs Support Guy
- Zendesk Suite vs Avarup
- Zendesk Suite vs Answerly
- Zendesk Suite vs Telescope
- Zendesk Suite vs Record
- Zendesk Suite vs Mevo
- Zendesk Suite vs Webbotify
- Zendesk Suite vs Robofy
- Zendesk Suite vs Ahsuite
- Zendesk Suite vs Live Caller
- Zendesk Suite vs Releases
- Zendesk Suite vs eesel AI
- Zendesk Suite vs Bit Assist
- Zendesk Suite vs Answerly Banner
- Zendesk Suite vs Taku
- Zendesk Suite vs Support Board
- Zendesk Suite vs Simple Base
- Zendesk Suite vs Any Chat
- Zendesk Suite vs GetScreen
- Zendesk Suite vs FacePop
- Zendesk Suite vs Cloozo
- Zendesk Suite vs Qualified
- Zendesk Suite vs BonFire
- Zendesk Suite vs BotB9
- Zendesk Suite vs Site Speak
- Zendesk Suite vs HostComm
- Zendesk Suite vs Threado
- Zendesk Suite vs Knibble
- Zendesk Suite vs WinChat
- Zendesk Suite vs PageLines
- Zendesk Suite vs Tekst AI
- Zendesk Suite vs Auto Responder
- Zendesk Suite vs Second Nature
- Zendesk Suite vs The Loops
- Zendesk Suite vs Tiledesk
- Zendesk Suite vs Echo win
- Zendesk Suite vs Ebi AI
- Zendesk Suite vs Haptik
- Zendesk Suite vs Ultimate AI
- Zendesk Suite vs LivePerson
- Zendesk Suite vs Smitty AI
- Zendesk Suite vs Doks AI
- Zendesk Suite vs Spyrng Time
- Zendesk Suite vs Robojin
- Zendesk Suite vs Kastro Chat
- Zendesk Suite vs ChatCare
- Zendesk Suite vs Answer AI
- Zendesk Suite vs Interactions
- Zendesk Suite vs Support Logic
- Zendesk Suite vs Capacity
- Zendesk Suite vs Tactic
- Zendesk Suite vs Chat Spark
- Zendesk Suite vs Vatch AI
- Zendesk Suite vs Customer IQ
- Zendesk Suite vs FreshWorks
- Zendesk Suite vs User Desk
- Zendesk Suite vs Reply Genius
- Zendesk Suite vs Semi form
- Zendesk Suite vs Web2Chat
- Zendesk Suite vs Glady
- Zendesk Suite vs Inbenta
- Zendesk Suite vs Pitch Patterns
- Zendesk Suite vs TeleWizard
- Zendesk Suite vs Lyro AI
- Zendesk Suite vs Finiite
- Zendesk Suite vs Bahasa AI
- Zendesk Suite vs Twig AI
- Zendesk Suite vs OneTone
- Zendesk Suite vs Staircase
- Zendesk Suite vs Cognitive AI
- Zendesk Suite vs Webapi AI
- Zendesk Suite vs Runday
- Zendesk Suite vs Question Base
- Zendesk Suite vs Reviews
- Zendesk Suite vs Nara
- Zendesk Suite vs Envision
- Zendesk Suite vs Salesforce
- Zendesk Suite vs Crisp Chat
- Zendesk Suite vs HelloCall
- Zendesk Suite vs Olvy
- Zendesk Suite vs ChatLing
- Zendesk Suite vs Bot Hatch
- Zendesk Suite vs Reviewbomb
- Zendesk Suite vs YourGPT
- Zendesk Suite vs GetAnswer
- Zendesk Suite vs UseChat
- Zendesk Suite vs UseContext
- Zendesk Suite vs Senja
- Zendesk Suite vs Bot Diskrit
- Zendesk Suite vs Delve AI
- Zendesk Suite vs Viable
- Zendesk Suite vs Vee AI
- Zendesk Suite vs QuickChat
- Zendesk Suite vs Fore Thought
- Zendesk Suite vs CrayonData
- Zendesk Suite vs Voc AI
- Zendesk Suite vs Hiver HQ
- Zendesk Suite vs Aide
- Zendesk Suite vs Regie AI
- Zendesk Suite vs Whelp
- Zendesk Suite vs AnyBott
- Zendesk Suite vs ClipyBoard
- Zendesk Suite vs BrainFi.sh
- Zendesk Suite vs Collab
- Zendesk Suite vs CoachVox
- Zendesk Suite vs ChatSpell
- Zendesk Suite vs Clerk
- Zendesk Suite vs LilyCRM